Does student-staff co-creation have a place in higher education?

Mollie Dollinger

LaTrobe University


There is growing discussion of the possible benefits of student-staff co-creation in higher education. Co-creation, originally a marketing and management strategy, would allow for students to contribute their resources (e.g. ideas, perspectives) into university services and teaching and learning spaces. Benefits cited from literature have included deeper student engagement, enhanced services, as well as marketing benefits towards prospective students. However, many limitations and questions remain over how co-creation could be integrated within higher education systems and what considerations are necessary to guide future practice. To shed light onto these questions, in this session we will hold an informal conversation that allows for the audience to also engage and further understand and question the value of co-creation for higher education.


Mollie Dollinger is an Associate Lecturer of Student Success at La Trobe University. She holds a master degree in educational psychology from Indiana University and recently completed her PhD from The University of Melbourne. Her dissertation research investigated student-staff co-creation in higher education. Outputs from her dissertation work have spanned book chapters, conference presentations, and scholarly journal articles. In 2018 her paper, “Higher Education’s Value: In the Experience Itself” won best paper by a new researcher at the Higher Education Research and Development Society of Australasia.


The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education. We are focused on: The quality of the student experience Supporting and empowering students to achieve their educational and life goals Enhancing student wellbeing and development Improving student success and persistence Providing outreach to students at-risk Raising institutional student retention rates For more information, please visit the ANZSSA website at

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