‘Rules For Rockstars’

James Dodkins

‘Rules For Rockstars’

In this high energy, entertaining and musical keynote you’ll learn lessons from a former real-life, award-winning rockstar.

This is the world’s first and only musical CX Keynote.

‘Customer Experience Rockstar’ James Dodkins will share stories, ideas, frameworks and mindsets that will guarantee that you turn your customer experience up to 11.

James is even going to dust the cobwebs off of his guitar to give you all a musical experience that you’ll never forget.

James’ client list reads like a ‘who’s who’ of global brands with Disney, Microsoft, Nike, Mercedes-Benz, Lego, AMEX, IBM and many more included.  James trains, consults and speaks all over the world helping companies deliver a ‘Rockstar Customer Experience’

You’ll learn James’ 5 ‘Rules For Rockstars’

  • Nail the intro
  • Know your fans
  • Put things right
  • Get a purpose
  • Let teams rock

And maybe some surprises thrown in for good measure!


The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education. We are focused on: The quality of the student experience Supporting and empowering students to achieve their educational and life goals Enhancing student wellbeing and development Improving student success and persistence Providing outreach to students at-risk Raising institutional student retention rates For more information, please visit the ANZSSA website at anzssa.com.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.

Photo Credits: Visit Victoria